Shipping policy

SHIPPING & DELIVERY POLICY

Last updated July 25, 2022

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

This sets out the shipping policy that applies to customers that make a purchase at Ness & Me. If you have any questions, please contact our customer service team at info@nessandme.com

Shipping Options & Delivery Costs

In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

We offer shipping at the following rates: weight will be calculated at checkout:

 

 Shipping Method

1 -2 business days

 

 

 

 

Shipping Fee

£2.99 (Up to 6lbs)

£3.99 (Up to 11lbs)

£4.99 (Up to 22lbs)

 

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

Order Processing Time

All orders placed before 12 PM Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.

Delivery Address

Please note that we are unable to modify the delivery address once you have placed your order.

International Orders

We don’t current offer international shipping

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.

If you have any further questions or comments, you may contact us by:

 

Thank you for shopping with us